CLOSEOUT! Delsey Shadow 5.0 Trunk 27" Spinner Luggage, Created for Macy's
Product details
Web ID: 15395684Ratings & Reviews
26 customer images
34 reviews
Great Design but handle broke
I loved the slim trunk design, smooth wheels, and color. It handled cobblestones and uneven streets really well during a two-week Europe trip. Unfortunately, the handle broke by the end of the trip. Thankfully, I was able to exchange it (within the exchange window), and my other one in blue has had no issues. Stylish and functional, but questionable durability.
Missing warranty card on this trunk
The suitcase arrived in a badly damaged box with lots of tape precariously holding it together, with actual holes punched in the sides. Inside, the suitcase looked okay, but there were no "multiple mesh pockets" or shoe bags, nor was there a warranty paper. I thought maybe the suitcase wasn't new. I called Macys, who said I could return the suitcase, but I didn't have the time to get another one shipped. I was also informed that it was shipped directly from the vendor. I contacted Delsey through social media and after 24 hours I've still not had a response. I used the suitcase as I was traveling in 14 hours. The suitcase, after one flight is so banged up and looks terrible. Since the finish is shiny, it's not going to be easy to clean. It rolls nicely, though. And I was really pleased that I could zip out the liners and wash them in the washing machine. The zipper doesn't seem to be of high quality as it's not easy to zip. The joint between the two halves seems very loose. But, here I am, with a five year warranty, but no way to sign up for the warranty. I'm sorry I bought this.
Just one net pocket forgotten.
I do love the color and the square luggage is really cool for storing on a top shelves in a closet. You can stack 2 which is a plus AND your bag rides so much better on top of it than the thinner ones because it’s wider. Some nice changes. The 4 star is that it has no net for holding something like your AirTag which can be pulled out of the suit case with a piece of clothing and left behind and lost. Very disappointed on that decision. Everything else I love about it and the spinner is wonderful.
Recommends this product
Customer review from us.delsey.com
Damaged
It arrived damaged. I really like the style and color but its damaged. I wonder if it’ll last an international or even a domestic trip if it can’t even handle a delivery.
You can never go wrong with Delsey brand
Quick delivery, well packaged and quality in details!
Recommends this product
Poor Quality
First time we used the luggage it cracked near the top corner. Cheap materials.
Amazing color and smoothness.
I chose the mauve. Amazing in person. The wheels roll smoothly even on carpet. The overweight indicator is a game-changer for the serial traveler. The handle releases flawlessly into the truck for storage.
Great luggage
Love it very durable and good aize
Recommends this product