WF-1000XM5 Truly Wireless Noise Canceling Earbuds

4.1 (1,233)
Sorry, this item is currently unavailable.

Product details

Web ID: 16882491

The PhoneSuit Energy Core LCD PD Battery Pack provides the high capacity battery power you need to charge all of your Smartphones and mobile devices when on the go.

  • Product Features

    • Features cutting-edge technology to deliver premium sound quality and the best truly wireless noise-canceling performance on the market
    • Sony s best ever call quality with AI based noise reduction algorithm and bone conduction sensor
    • Smooth switching and a clear Bluetooth signal with a powerful new Integrated Processor V2
    • Adjusts to the world around you with adaptive sound control, using AI to offer the ideal listening experience
    • This product has a manufacturer 1 year limited parts warranty
    • NOTE: This product contains a lithium battery and will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight Shipping
    • Imported
    • Request warranty information
  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • This item may not be shipped to Hawaii, Armed Forces Europe, Federated States of Micronesia, Puerto Rico, Armed Forces Pacific, Guam, U.S. Virgin Islands, Northern Mariana, Alaska, Marshall Islands, Armed Forces Americas, American Samoa, Palau and the Philippine Islands.
    • Returns must be mailed back to seller within 30 days of purchase. Exclusions may apply.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    Your security is our number one concern.

    To report suspicious activity, please reach out to Macy's at 1-800-289-6229 or click here to report online.

Ratings & Reviews

4.1/5

1,233 star ratings, 1,231 reviews

Write a Review
682
255
141
75
80
338 customer images
1,231 reviews
2 days ago

Sound great but TEMPERaMENTALly unreliable

I had them replaced after just a few months. Now the LEFT EARBUD cuts out. 🤬 What’s so great about great earbuds if they are super unreliable?

Customer review from sony.com

3 days ago
Verified PurchaserYes

Good product but...

I'm generally happy with the wireless earphones. However, when I make or pick up calls, the receiver says that my voice is muffled. No sure why this happens

Recommends this product

Customer review from sony.com

7 days ago
Verified PurchaserYes

Great earbud

i bought a month ago, the noice cancelling is quite good. i used in the plane and functioned well with transmitter, not very optimal like headphones, but ok.

Customer review from sony.com

7 days ago
from Ampang
Verified PurchaserYes

Great noise cancelling and smart features

One of the best noice cancelling, the code for transmitted LDAC lucky provided by Sony, supported my A55 samsung I really appreciated . Not many people know this to hear the best sound experience. The sound bass one of my favorite. I wish the earbuds more flat on surface, it quite hard to click in, especially when where scarft outside. One more, the battery hope Sony may improved , the durability more long because is quickly exhaust for 8 hours. However there is smart features where we can accept call or decline call, include tapping to change music

Recommends this product

  • Photo from Ladyreihino
  • Photo from Ladyreihino
  • Photo from Ladyreihino

Customer review from sony.com

9 days ago
Verified PurchaserYes

Poor reception

bought and received it earlier this month, the sound reception has been intermittently disconnecting, disrupted and distorted.

Customer review from sony.com

11 days ago
from New Mexico
Age25 to 34
GenderMale

Works great for a stationary person

I bought these and used them for a week and had to purchase a replacement as I grew more and more frustrated. First Impressions were amazing; straight out of the box they are amazing the spatial awareness was impressive and they work great for phone calls. Though majority of my headphone use is active use. As in working out, biking, or working outside. Once I started to move these slip out of my ears. They required constant adjusting when running it seemed every 100 yards I would have to reposition them. When performing weightlifting I had to turn all the smart features off as they kept pausing my music. While performing simple things like pushups they would fall out. Not to mention while sitting at my desk at work the left ear bud would skip for about 3 seconds every minute which was driving me up a wall. I really wanted they ear buds to work as they reminded me of my old galaxy buds I used to love but these are not made for active lifestyles. If you are using them for wearing in the office or for flying on plane, I believe they will work fine but if you find yourself using them in active scenarios I recommend to keep looking.

Customer review from sony.com

18 days ago
Verified PurchaserYes

Don't bother.

1st WF-1000XM5 that i received was returned as there are noise transferring from left 2 right. Sony refunded, 2nd pc, i got it from Sony sommerst, it is has the same issue. It is especially occuring when i am in the train. The bluetooth connection is really bad. i thought this is the best range but i have to deal with it. Apparently this is a norm for this.

Customer review from sony.com

19 days ago
from Malaysia
Verified PurchaserYes

Value for money

Bought it recently and it had a good sound quality. However there are times the connections interrupted.

Recommends this product

Customer review from sony.com